As chairman of Waterfield Group, J. Randall (“Randy”) Waterfield has years of experience in the financial services industry. The company now has diversified its offerings to include services in real estate, community banking, technology, and asset management. J. Randall Waterfield is continually looking for new companies to acquire to strengthen the company’s portfolio and outlook.
In 2015, Waterfield Technologies, LLC, also owned by Randy Waterfield, announced it was acquiring the software company Chrysalis Software, LLC. Chrysalis Software is most known for its Avaya line of technology-based office automation supplies. The company specializes in computer telephony integration as well as systems using integrated voice response technologies.
The merger was meant to expand both companies’ services in their contact center platforms. Both companies already have a niche in the customer service industry. The merger has potential to make the new company a leader in new solutions in office software development.